Do Not Sell or Share My Personal Information
Effective Date: April 22, 2026
At Docupile, we respect your privacy and your rights under California law. This page gives you complete control over how we handle your personal information.
Your Privacy Rights Under California Law
Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have the right to request that we do not sell or share their personal information. We're here to make that request simple and straightforward.
Why This Matters: As you use Docupile's document management platform, we collect information to improve your experience, ensure security, and provide you with powerful features. You have the right to control how we use that information.
What Does "Sell or Share My Personal Information" Mean?
Under California privacy laws, "selling" or "sharing" personal information means:
- Selling: Disclosing your information to third parties for monetary or valuable consideration
- Sharing: Sharing information for cross-context behavioral advertising (tracking across websites)
- Cross-Business Use: Providing data to service providers for purposes beyond their service role
Docupile's Current Practices
We do NOT sell your personal information for money. However, we do share certain information:
- Microsoft Clarity: For website analytics, heatmaps, and behavior tracking to improve user experience
- Service Providers: Companies that help us host, secure, and support the platform
- Third-Party Integrations: When you authorize connections (Google Drive, Outlook, Dropbox, Teams, Zoom, etc.)
- Cloud Infrastructure: AWS, Google Cloud, and other providers for secure data storage and backup
How to Opt Out
We make it easy to submit your opt-out request. Choose the method that works best for you:
Option 1: Submit Your Request Online
Fill out the form below with your information and we'll process your opt-out request within 10 business days. You'll receive a confirmation email once your request has been processed.
Option 2: Contact Us Directly
Prefer to submit your request another way? We've got you covered:
-
Email:
[email protected]
Subject line: "CCPA Opt-Out Request" -
Phone:
(281) 942-4545
Monday–Friday, 9am–5pm CT -
Mailing Address:
Docupile
CCPA Privacy Team
4522 Schlipf Rd
Katy, TX 77493
USA
Important Information About Service Providers
Even after you opt out, Docupile still shares information with certain service providers. This is normal and legal under CCPA regulations. Service providers are companies that help us operate:
- Cloud infrastructure and hosting providers (AWS, Google Cloud)
- Payment processors (for billing and transactions)
- Customer support and communication platforms
- Email and notification services
- Security and fraud prevention services
- Integrated third-party apps (when you authorize them)
Why? These providers help us keep your documents secure, process payments, and provide customer support. They're bound by contracts that restrict how they use your data.
Your Other California Privacy Rights
In addition to opting out of the sale or sharing of information, you also have these rights:
Right to Know
Request what personal information we collect, how we use it, and who we share it with.
Right to Delete
Request deletion of your personal information (with limited exceptions for legal requirements).
Right to Correct
Request correction of inaccurate or incomplete personal information we have about you.
Right to Data Portability
Receive a copy of your personal information in a portable, usable format.
Right to Non-Discrimination
We will not deny service, charge different prices, or provide lesser quality for exercising your rights.
To exercise any of these rights, visit our complete Privacy Policy or contact us.
What Happens Next?
We process opt-out requests in 5 straightforward steps:
Questions About Your Privacy?
We're committed to protecting your information. If you have any questions about this page or our privacy practices, please reach out:
Email: [email protected]
Phone: (281) 942-4545
Privacy Policy: docupile.com/privacy-policy
